POLICIES

PAYMENT

Payment by check, payable to Transform Physical Therapy & Pilates, is due at the time of service, unless other arrangements have been made in advance. Credit cards are not accepted.

CANCELLATION POLICY

Patients and clients will be charged for the appointment, if notice of cancellation is not given at least 24 hours in advance. Advanced notice is necessary to allow therapists enough time to reschedule.

INSURANCE

As out of network providers, we do not accept insurance. Upon request, physical therapy patients will be given an itemized bill containing the required information for insurance reimbursement. The patient is responsible for submitting this bill to their insurance company. Transform Physical Therapy & Pilates will not be responsible for fees that are not covered by insurance.

SCHEDULING

All appointments and classes must be scheduled in advance.

CELL PHONES

To maintain a peaceful environment, we request that cell phones are turned to vibrate upon entering the office and that phone conversations are taken outside of the office.

WHAT TO WEAR

Comfortable workout clothing is recommended for all treatments and sessions. Pilates training is traditionally practiced barefoot, but clients and patients may wear socks if needed. To maintain a clean space to exercise, shoes are removed before entering the studio and treatment area.